1. Check if your services have expired your free tier usage. Your eligibility for the 12 months free service offering Free Tier expires 12 months after you first activate your WebHostingM account. After your eligibility expires, you're charged at the standard WebHostingM billing rates for usage.
2. You might receive a bill after you close your account due to one of the following reasons:
- You incurred charges in the month before you closed your account
- You receive a final bill for the usage incurred between the beginning of the month and the date that you closed your account. For example, if you closed your account on January 15, you will receive a bill at the beginning of February for usage incurred from January 1-15.
Contacting WebHostingM Support
The above is not an exhaustive list of all the reasons why you might see unexpected charges in your WebHostingM account. If you receive charges that aren't due to any of the reasons listed on this page, contact WebHostingM Support.
