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CloudLinux OS Pro FAQs for VPS and Bare-Metal Users

Q: What is CloudLinux OS Pro? Is it an entirely different OS? A: CloudLinux OS Pro is...
Common Mod_Security Rules That Could Cause A 403 Error

Mod_security is an open-source web application firewall that can block requests based on specific...
Comprehensive Guide to Managing DNS Records for Plesk Domains

Overview This article details the steps to manage, edit, and modify DNS records for a domain...
Enabling Query Logging in PowerDNS for Troubleshooting DNS Issues

Pre-requisites: Access to a server with PowerDNS installed. Root privileges or SSH access to...
Fix AccelerateWP Setup Issues for domain.tld with Smart Advice

When using AccelerateWP in a CloudLinux Shared Pro environment, you may encounter the following...
Fixing "ERR_TOO_MANY_REDIRECTS" and Login Issues in Plesk

If you're encountering "The page isn't redirecting properly" or "ERR_TOO_MANY_REDIRECTS" errors...
Fixing FTP Connection Error: “Insecure Server, Does Not Support FTP Over TLS”

If you're unable to connect to your Plesk server via FTP and see an error indicating an...
How Plesk Works with ModSecurity, Fail2Ban, and Imunify360 Security Tools

Table of Contents Overview Compatibility Matrix Recommended Setups ModSecurity + Fail2Ban...
How SiteLock Integrates with Server Security Tools

SiteLock is an external website security platform that adds an extra layer of protection by...
How To Add a Scheduled Task in Plesk Using Crontab Syntax

Disclaimer: Always test changes in a safe environment and consult the latest documentation for...
How To Change Hostname and SMTP Banner in Postfix on Plesk

In this tutorial, I'll guide you through the steps to change the hostname and SMTP banner in...
How To Change Plesk Administrator Login Username From Admin

In this tutorial, I'll show you how to change the main Administrator username in Plesk. Since...
How To Change Plesk Backup Location Tutorial For Sys Admins

In this tutorial, I'll guide you through the steps to change the default backup location for...
How To Check Your Plesk Server for Issues Before Upgrading

In this guide, I'll walk you through how to check your Plesk server for potential issues before...
How To Create Multiple Mailboxes in Plesk Using a Script

Setting up multiple mailboxes manually can be time-consuming. This guide will walk you through...
How To Disable OpCache in cPanel & Plesk When Using WHMCS

Before proceeding with OpCache configuration: Test these steps in a non-production WHMCS...
How To Enable Mandatory Two-Factor Authentication On A Plesk Server & Enhance Security

⚠️ Important: Before implementing these changes, always test them in a non-production...
How To Enable the SOAP PHP Extension in Plesk

The SOAP PHP extension is crucial for web services that rely on the Simple Object Access...
How To Ensure Let's Encrypt Cron Task is Active in Plesk

Plesk is a comprehensive web hosting platform designed to simplify the management of websites,...
How To Ensure Your Cron Service is Running on Plesk

Plesk is a powerful web hosting platform that simplifies the management of websites,...
How To Find The DNS Resolvers For Server Better Performance and Uptime

Switching to a public DNS resolver can improve DNS resolution times and overall server...
How To Fix "Larger Than The Configured Limit" Error During File Uploads in cPanel & WHM

After updating to Apache 2.4.54, you may encounter file upload failures for files larger than...
How To Fix 500 Error: open_basedir Restriction on Your WordPress Site

If your WordPress site is showing a 500 Internal Server Error with an "open_basedir restriction...
How To Fix ERR_CONNECTION_REFUSED for Websites on Plesk After Update

If your websites hosted on Plesk are down after a server update or reboot, and you're...
How To Fix FTP Configuration Missing Issue on Plesk

If you're having trouble connecting to your Plesk server via FTP, you're not alone. This guide...
How To Fix PHP Session File Auto-Cleaning in Plesk

If PHP session files are not auto-cleaned on your Plesk server, they can accumulate, leading to...
How To Fix SMTP Connection Errors with PHPMailer in Plesk

If your PHPMailer script or any CMS (like Joomla) using PHPMailer is unable to send messages on...
How To Fix This Page Isn't Working Errors in cPanel & Plesk

If you visit a website or use the curl command to check the status of a website and get back...
How To Fix WordPress Error Missing MySQL Extension in Plesk

If your WordPress site shows the error Your PHP installation appears to be missing the MySQL...
How To Fix phpinfo Showing Wrong Version In CloudLinux Plesk Servers

Using Plesk with CloudLinux, CageFS, and PHP Selector and notice that your phpinfo() page...
How To Fix “Permission Denied” Error When Editing Files in FileZilla

If you're receiving a “Permission Denied” error in FileZilla while trying to edit files with an...
How To Grant Limited Access To Reseller in cPanel & WHM

This guide covers creating and removing a WHM reseller account without linking it to a specific...
How To Grant Plesk Support Access to a Plesk Server

To allow Plesk Support to access your server for troubleshooting, follow the steps below to...
How To Guide to Managing DNS Records for Plesk Domains

Overview This article details the steps to manage, edit, and modify DNS records for a domain...
How To Increase vm.max_map_count For A Linux Server

In this tutorial, you'll learn how to adjust the vm.max_map_count parameter on your Plesk for...
How To List Reseller Accounts In A cPanel Server via The Command Line

Welcome! In this tutorial, we'll guide you through the process of listing the accounts...
How To Locate and Edit PHP Configuration Files in Plesk

Disclaimer: Always test changes in a safe environment before applying them to your live server....
How To Manage ModSecurity via Plesk CLI

What is ModSecurity? ModSecurity is an open-source web application firewall (WAF) designed to...
How To Monitor System Resource Usage with atop on a Linux Server

Monitoring system resources over time helps ensure your cPanel and/or Plesk server runs...
How To Resolve Connection Errors When Adding a New Server to Plesk 360

If you're encountering connection errors while attempting to add a new Plesk server to Plesk...
How To Resolve phpinfo Not Showing Updated PHP Settings in Plesk

If your custom PHP settings (e.g., memory_limit) aren't appearing on the phpinfo() page for a...
How To Secure Your Plesk Server Guide For Plesk Admins

Important Disclaimer: Always test these security measures in a non-production environment...
How To Troubleshoot AutoSSL SERVFAIL and Nameserver DNS Issues

Pre-requirements Access to SSH or terminal for executing commands. Understanding of DNS...
How To Use Plesk Mass Password Reset Script To Reset Passwords

As a Plesk administrator, you can use the Mass Password Reset script to reset passwords across...
How To Verify If Cloudflare CIDR Is Being Blocked

To ensure that Cloudflare's CIDR ranges are not being blocked by your server or firewall, follow...
How to Add Multiple Parked Domains in WHM Using WHMAPI1 from the Command Line

In this guide, we will explain how to use the WHMAPI1 API call create_parked_domain_for_user to...
How to Add or Modify DNS Records Using CLI in Plesk for Linux

Pre-requirements Root or sudo access to the Linux server via SSH. Plesk installed on the...
How to Add or Modify NS Records in Plesk: A Step-by-Step Guide

Overview This article provides detailed instructions on how to add or modify NS (Name...
How to Apply Server-Wide DNS Template After Domain Migration or Upgrade in Plesk

Pre-requirements Administrator access to the Plesk control panel (Linux or Windows). For...
How to Change Your Linux Plesk Server Hostname

  This tutorial will guide you toward setting up a fully qualified domain name (FQDN) as...
How to Check PHP OpCache Status on A Linux Server

  Need to check your OpCache status? We intend to guide you through three proven...
How to Configure Custom SSL Certificates for Plesk Interface

How to Configure Custom SSL Certificates for Plesk Interface Before proceeding with custom...
How to Configure Host Mail and SPF Records in Plesk When DNS Is Externally Hosted

Pre-requirements Administrator access to Plesk control panel. Access to your external DNS...
How to Configure Unified Name Servers for All Domains in Plesk

Overview This article provides a step-by-step guide on how to use a single set of name...
How to Create a DMARC Record in the cPanel DNS Zone Manager

Pre-requirements Access to WHM or cPanel account with DNS management privileges. Basic...
How to Create a Domain, Issue Let's Encrypt, and Configure DANE with TLSA Records in Plesk

Pre-requirements Administrator access to the Plesk control panel. Root or sudo access to...
How to Delete DNS Records in Plesk (Linux & Windows)

Pre-requirements Administrator access to the Plesk control panel (Linux or Windows). For...
How to Diagnose Account and Domain Issues Using the acctinfo Utility in cPanel

If you're experiencing issues with a domain or account on your cPanel server, the acctinfo...
How to Enable, Configure and Manage DNS Settings in Plesk

Pre-requirements Administrator access to Plesk control panel. DNS server component...
How to Fix "554 No SMTP Service" and "Invalid DNS PTR Resource Record" Errors in Plesk

Pre-requirements Administrator access to your Plesk server. Access to your domain’s DNS...
How to Fix "DNS Entry Already Exists" Error in cPanel and WHM

Pre-requirements Access to WHM or root-level SSH access to the server. Familiarity with...
How to Fix Plesk DNS Record Timeout and "rndc: connect failed" Error

Pre-requirements Access to the Plesk control panel as an administrator. Ability to enable...
How to Identify Domain Redirect Sources Using cURL via SSH

If you notice a redirect on your domain and are unsure of its source, you can often find out...
How to Improve mod_lsapi Performance

If you are using mod_lsapi in a CloudLinux environment, enhancing its performance can be...
How to Manage SQL Mode in MySQL and MariaDB for cPanel Servers

Pre-requirements Root access to a cPanel & WHM server (if you're making server-wide...
How to Reduce High CPU Usage for "sa-learn" and "spamtrain" Processes in Plesk

If you're experiencing high CPU usage on your Plesk server due to the "sa-learn" or "spamtrain"...
How to Remove OpCache from Your cPanel Server Using EasyApache 4

Step-by-Step Instructions for Disabling OpCache in WHM To disable the OpCache PHP extension...
How to Remove a DNS Zone on a cPanel Server Using the API

Overview This article explains how to remove a DNS zone on a cPanel server via the API. Using...
How to Resolve "Incorrect DNS Record Parameter Values" Error When Adding PTR Records in Plesk

Pre-requirements Administrator access to Plesk control panel. Basic understanding of DNS...
How to Resolve DNS Errors When Securing a Domain or Alias with Let's Encrypt in Plesk

Pre-requirements Administrator access to the Plesk control panel. Basic knowledge of DNS...
How to Resolve Missing Transfer DNS Button in Plesk

Overview This article addresses the issue of the missing Transfer DNS button in the Transfer...
How to Resolve Websites Not Accessible in Plesk Due to Stopped DNS Server

Pre-requirements Administrator access to Plesk control panel. Basic knowledge of DNS...
How to Resolve lsphp Termination Errors on CloudLinux

Overview If your server is running on CloudLinux, additional considerations need to be made...
How to Resolve the "Incorrect Format Parameter" Error When Importing a Database in cPanel

Pre-requirements Access to your cPanel account. A valid SQL dump file for import. Basic...
How to Resolve the "You May Not Mix CNAME Records with Other Records" Error

Pre-requirements Access to your DNS management interface (cPanel, Plesk, etc.) or server...
How to Restore Your Customer Backups as WebHostingM Plesk Reseller

In cases of data corruption or accidental deletion, restoring a backup in Plesk allows you to...
How to Restore a Plesk Server on a New Linux Server

If you need to restore a Plesk server on a new Linux machine, follow this guide for a...
How to Schedule Automated Backups in Plesk

Automating backups is crucial for data safety and business continuity. Plesk’s Scheduled Backup...
How to Secure Your Plesk Interface with SSL Certificates

Before proceeding with SSL configuration: Test these steps in a non-production...
How to Set Up a Cron Job in Plesk Control Panel

Plesk is a robust web hosting control panel that simplifies the management of websites,...
How to Use Curl to Measure Website Load Times

This guide will walk you through using curl to gain insights into the load times of a website. By...
How to View Webmail Access Logs in cPanel

This article provides a step-by-step guide on how to access and review Webmail logs in cPanel....
Integrating SiteLock with Other Linux Web Security Tools

Table of Contents Overview Prerequisites Understanding SiteLock Integration Setup...
Key Differences Between PowerDNS and BIND/named in cPanel

Overview cPanel supports two primary DNS servers: PowerDNS and BIND/named. Each has its unique...
Known Issues with AccelerateWP in CloudLinux Environments

This document outlines some known issues users may encounter when using AccelerateWP in...
NGINX Logs Show 127.0.0.1 for Traffic from CloudFlare or Imunify360 Webshield

When checking the NGINX access log on CloudLinux servers, you may notice that the client address...
Plesk Backup Restoration Guide for Resellers

Important Disclaimer: Always test these restoration procedures in a non-production environment...
Plesk Firewall Ports to Open on a Linux Server

Plesk Firewall Ports to Open on a Linux Server If you're managing a Plesk server, configuring...
Quick Troubleshooting mod_lsapi Errors in CloudLinux cPanel Server

This table is created to offer a glance to system admins managing the CloudLinux server with...
Resolving "400 urn:ietf:params:acme:error:dns" with checkallsslcerts

Overview This article addresses the "400 urn:ietf:params:acme:error:dns" error encountered...
Resolving DNS Record Conflicts & IP Address Removal Issues in Plesk

Overview This article provides a comprehensive guide to troubleshooting and resolving the...
Resolving DNS Zone Addition Errors in cPanel: "Could Not Store Zone Data" Issues

Overview This article addresses the error encountered when adding DNS zones, specifically the...
Restrict Remote Access via Plesk API for Enhanced Security

Restrict Remote Access via Plesk API for Enhanced Security Disclaimer: Always test these steps...
Security Risks of Enabling Remote Domains in WHM and How to Manage Them

Enabling remote domains in WHM can pose significant security risks. One of the most critical...
Step-by-Step Guide to Manually Editing DNS Zone Files Safely

Pre-requisites: Basic understanding of DNS and zone files. Access to the server with...
Troubleshooting "Failed to Fetch Zone" Error in cPanel's DNS Zone Editor

Introduction Encountering the error message "Failed to fetch zone" when using WHM or cPanel to...
Troubleshooting the "PHP Fatal Error: Call to undefined function MYSQL_CONNECT()" Error

Pre-requirements Access to your cPanel account or root access via SSH. Basic knowledge of PHP...
Understanding Account Suspension in cPanel & WHM - Key Actions and Impacts

When an account is suspended in cPanel/WHM, multiple actions occur that affect various services...
Understanding NXDOMAIN Status in DNS Lookups

Overview The status NXDOMAIN indicates that a domain name could not be resolved to an IP...
Understanding Reverse DNS (rDNS) and Resolving Invalid Hostname Warnings in Plesk

Pre-requirements Basic knowledge of DNS and email server configurations. Administrator...
Understanding Trailing Dots in DNS Records & Troubleshooting "DNS_PROBE_FINISHED_NXDOMAIN"

Pre-requisites: Basic understanding of DNS and how it operates. Access to a DNS management...
Understanding cPanel MailNodes and DNS Clustering

What are cPanel MailNodes? cPanel MailNodes are specific servers designated to handle email...
Understanding the Plesk Daily Maintenance Script and Tasks

The Plesk Daily Maintenance script automates crucial maintenance tasks for your Plesk server,...
What Has cprapid.com DNS Zone Got To DO My cPanel & WHM Server?

Pre-requirements Access to your cPanel or WHM interface. Understanding of server hostnames...