How to Recover or Reset Your Plesk User Account Password Make it Rain Paper

Prerequisites

• Access to the email address associated with your Plesk account.
• For Plesk administrators, SSH or RDP access to the Plesk server.

Method 1: Recover Your Plesk User Account Password

Step-by-Step Instructions

1. Go to the Plesk login page and click Forgot your password?
2. In the Reset password window, enter your email address or username.
3. Click Send.
4. Check your email inbox for the password reset email and follow the instructions to reset your password.

Gotchas to Avoid

• If you don't receive the password reset email, check your spam/junk folder.
• If the email still doesn’t arrive, contact your Plesk administrator for further assistance.

Method 2: Reset Plesk 'Admin' Password via Command Line

Important Note

For security reasons, Plesk administrators cannot reset their passwords via the Forgot your password? option on the login page.

Option 1: Log In Without a Password Using a One-Time Link

Step-by-Step Instructions

1. Connect to the Plesk server using SSH (Linux) or RDP (Windows).
2. Plesk on Windows: Open Command Prompt as Administrator.
3. Run the following command to generate a one-time login link:

   plesk login

4. Copy the generated URL and paste it into your browser.

Gotchas to Avoid

• If the server hostname isn’t resolvable from the internet, only the IP address link will be generated.

Option 2: Reset the 'Admin' Password via Command Line

Step-by-Step Instructions

1. Connect to the Plesk server via SSH (Linux) or RDP (Windows).
2. Plesk on Windows: Open Command Prompt as Administrator.
3. Run the following command to reset the 'admin' password:

   export PSA_PASSWORD=your_new_password && plesk bin admin --set-admin-password -passwd "$PSA_PASSWORD"

   Make sure to replace your_new_password with your chosen password.

Gotchas to Avoid

• Ensure your password does not contain quotes, spaces, national characters, or exclamation points.
• Make sure to keep " " around your password when using this command.

What to Do If You Don't Have Your Plesk Account Credentials

As the Plesk Administrator

If you are the Plesk administrator and don’t know your account credentials, contact your server hosting provider for assistance in retrieving your credentials.

As a Plesk User

If you're a regular Plesk user and don't have your credentials, contact your Plesk administrator for assistance.

Whether you're a regular Plesk user or an administrator, you can recover or reset your password using the steps above. Make sure to follow the correct method depending on your access level and server environment.