If you have unused funds in your account, for example, if you made an early payment and have funds left over, you might be eligible for a refund.
We don't offer refunds in these cases:
- You have credit left over in your billing account from a promotional code.
- You have an outstanding balance. If you're not sure whether this is the case, select a billing account and then click the Payment overview tab to see if there's an outstanding balance in your billing account.
You must be an account administrator or with needed privileges to request a refund. For more in-depth reading WebHostingM Refund Policy, please visit webhostingm.com/refund-policy
To request a refund:
In the billing console, sign in to the Payment Methods page.
Click Request a refund.
Confirm the payment method to receive the refund. Refunds are issued to your original payment method or as credit you can use for future payments.
Please note that if there's a problem with your original payment method and the refund can't be issued, you should contact billing support and provide a valid bank account to receive your refund. If your refund request is processed, your refund is credited back to the payment method associated with the WebHostingM Billing account.
