To confirm email delivery from your end, please login to cPanel.

Scroll down to Email and select Track Delivery to review your email delivery route.

To filter the records:

Select any of the following check-boxes:

  • Show Successes
  • Show Deferred
  • Show Failures
  • Show In-Progress

 

By default, the table lists the 250 most recent messages to and from your cPanel account’s mailboxes.

This includes every delivery success and failure.

Before using any email address, first ensure that you have created it and that it exists.

Please note that our systems routes emails via Sendgrid and thus, mail may take 5-10 minutes to get to its final destination.

Google provides a great free header analyzer tool at https://toolbox.googleapps.com/apps/messageheader/analyzeheader that you can use to analyze the headers of an email, and find out how long an email spent in a particular location.

Just copy the header and paste it into the header analyzer tool and hit the Analyze button.

The results provided should show the exact journey a message takes from one Mail Transfer Agent to the next, and how long it spent at each one.

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