After activating AccelerateWP, if you notice the loading bar remains displayed and AccelerateWP is stuck on the loading animation, follow these steps to resolve the issue.

Pre-requirements

  1. Back up your website, including databases and files, before making any changes. This ensures you can restore it in case something goes wrong.
  2. Ensure you have root or sudo access to perform the necessary operations on the server.
  3. Make sure you have SSH access enabled to run the required commands.
  4. Review your current server setup and check for any customizations that might conflict with AccelerateWP.

Step 1: Ensure the Domain Meets AccelerateWP Requirements

Confirm that your domain and environment meet the following conditions:

  • The website must be running on an Apache or LiteSpeed web server.
  • The server must have a CloudLinux OS Shared Pro, Solo, or Admin license.
  • PHP version must be 7.2 or higher.
  • WordPress version must be 5.6 or higher.
  • Ensure no other WordPress caching plugins are installed, as they can conflict with AccelerateWP.
  • WordPress must not be running in Multisite mode.

Step 2: Update AccelerateWP to the Latest Version

To update AccelerateWP, log in via SSH as a root user and run:

yum update accelerate-wp

This ensures that you're running the most up-to-date version, addressing any known bugs or compatibility issues.

Step 3: Reinstall AccelerateWP Dependencies

If the issue persists after updating, try reinstalling the AccelerateWP dependencies:

rpm -qR accelerate-wp

This command will list the required dependencies. To reinstall them, run:

yum reinstall cloudlinux-site-optimization-module cloudlinux-awp-plugin

Best Practices After Installation

  1. Clear any server-side and client-side caches after updating or reinstalling to avoid loading outdated resources.
  2. Test the functionality of AccelerateWP on a staging environment if possible, before applying the changes to your production server.
  3. Monitor the performance of the website after applying changes to ensure there are no new issues or slowdowns.
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