Prerequisites

  • Access to your domain registrar account.
  • Ensure you have access to the email addresses associated with your domain.

Overview

The Registrar Accreditation Agreement (RAA) mandates that domain registrants regularly verify their contact details. This process is crucial for maintaining the integrity and compliance of your domain registration.

The Verification Process

  • Verification is triggered when registering a new domain or changing the registrant contact's name or email.
  • This requirement does not apply to changes in administrative, technical, or billing contacts.
  • You must verify your information within 14 days for new domains and 7 days for existing domains.

Steps to Handle Suspended Domains

  • Find the Verification Email: Look for the email sent to you and click the verification link.
  • Resend Verification Email: If you can't locate the email, use your registrar's option to resend it.
  • Update or Switch Contact Information: This will trigger a new verification process or cancel the current one.
  • Recovery Time: Keep in mind that restoring your website or email may take some time due to DNS propagation.

Additional Important Details

  • Verify Email Addresses: Ensure emails are from verified domains like support@webhostingm.com, team+domains@webhostingm.com, or donotreply@name-services.com, googleclients@enom.com, or info2@enom.com.
  • Spoofed Emails Caution: Be vigilant about spoofed emails; use only the link from raa.name-services.com for verification.
  • Invalid Page Issues: If you encounter an invalid page, double-check your domain and resend the verification email if needed.
  • Inaccessible Email: Make sure you have access to the email address associated with your domain, or contact the responsible party to verify it.

Following these guidelines ensures your domain remains active and compliant with the RAA. If you have any questions or need further assistance, please feel free to contact us.

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