Pre-requirements
- Access to your cPanel or Plesk account.
- Basic knowledge of DNS and record types.
- For certain record types like NS and SOA, changes can only be made at the root level and require a support ticket submission.
Introduction
This table summarizes the DNS record types supported by our systems, including cPanel, Plesk, Webuzo, and WP Squared. To manage these records, log into your hosting control panel (e.g., cPanel or Plesk), go to the Zone Editor, and select the domain you want to modify.
DNS Record Types
| Record Type | Description | Linux Command | Windows Command |
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| A | Maps hostnames to their IPv4 address. |
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| AAAA | Maps hostnames to their IPv6 address. |
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| CAA | Specifies which Certificate Authorities (CAs) are allowed to issue certificates for a domain. |
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| CNAME | Alias name record that points one domain to another. |
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| MX | Mail exchange record, used to route emails to mail servers. |
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| NAPTR | Naming authority pointer record used in applications like VoIP. |
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| NS | Delegates a DNS zone to an authoritative name server. |
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| PTR | Used for reverse DNS lookups, mapping an IP to a hostname. |
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| SOA | Start of authority record, specifies authoritative info about a DNS zone. |
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| SPF | Sender Policy Framework record, used to prevent email spoofing. |
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| SRV | Service locator record used by VoIP and other services to locate servers. |
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| TXT | Text record, often used for verification or security purposes like SPF or DKIM. |
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Gotchas to Avoid
- Incorrect Record Types: Ensure that you are creating the correct type of DNS record for your needs. For example, don't use a CNAME when an A record is required.
- DNS Propagation Delays: After making DNS changes, remember that it may take up to 48 hours for changes to propagate globally.
- NS and SOA Changes: These can only be updated at the root level. Submit a support ticket if you need assistance with these record types.
This guide outlines the DNS record types supported by our systems and how to manage them in your control panel. Use the correct command-line tools to verify your records on Linux, macOS, or Windows. If you encounter any issues or need further assistance, don’t hesitate to contact our support team.
