How Does Hosting Account Suspension Works When It Comes To Payment? Make it Rain Paper

Payment, Suspension
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Learn about our account suspension policy and how to avoid suspension due to late payments.

For credit card customers, the following time-frame applies to past due payments:

First email: the system attempts and fails to process a payment. An email will be sent.
Second email: the system attempts and fails to process a payment. An email will be sent.
Third email: the system attempts and fails to process a payment. An email will be sent and agents will see pop up in the portal.
Suspension warning: the system fails to process a payment. An email will be sent a warning of pending account suspension and agents continue to see pop up in the portal.
Account suspension: your account will then be suspended or terminated.

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