We value your business and strive to provide accurate billing practices. Learn how to resolve billing discrepancies and request a refund if applicable.
We understand that billing inquiries may arise.
Here's how to dispute a WebHostingM billing charge:
Create a detailed ticket outlining the disputed charge. Briefly explain why you believe the charge is incorrect.
Our Account Managers will thoroughly review your ticket and investigate the issue.
If a billing error or service issue according to your Service Level Agreement (SLA) is identified, a credit will be issued to your account.
If a full or partial refund is warranted, we will process the refund immediately.
If you have questions or require further assistance with disputing a charge, please don't hesitate to contact our support team. We're here to help ensure accurate billing and a positive customer experience.
