As a WebHostingM customer, your account is expected to have a default payment method that all new automatic recurring payment attempts uses, it is important to make sure that you have a payment method in place to avoid service suspension or termination.
You can choose any of the available payment methods during checkout for new orders and for payment of invoices.
Each individual payment method has an associated payment gateway and can have a different billing address.
For recurring charges, our system attempts to capture automatically using your default payment method.
If no payment method exists, you will receive an email letting you that the system could not attempt an automated payment and that you must log in and pay the invoice manually.
Please note that a default payment method you opted in for may not be valid for a specific invoice.
For instance, if a default payment method is tokenized with a specific payment gateway and the invoice's payment method uses a different payment gateway), the payment may fail. But when this happens, the system uses the client's first applicable payment method.
It is also important to note that changing the default payment method will not change the payment method that existing unpaid invoices use.
Customers can view and manage payment method at Billing Tab > My Payment Methods.
You can can view all of your saved payment methods, update their descriptions and expiry dates, delete them (if you enable this), and change the default payment method for automated recurring payment attempts.
