If you notice messages stored in the queue, it typically indicates a temporary error when delivering to the destination server. To effectively investigate the issue, follow these steps:
Steps to Investigate Delivery Issues
- Verify that you have set a correct destination route. Ensure that there are not multiple destination routes specified; ideally, there should be only one route.
- Check the logs on your destination server to determine why it is not accepting delivery attempts.
- Run a test to check the response of your destination mail server.
- If the issue persists after following these steps, please contact SpamExperts support. Provide a sample sender, recipient, and date for further investigation.
Gotchas to Avoid
- Ensure that the destination server is configured to accept emails from your domain.
- Regularly monitor your queue to address issues promptly and avoid message delivery delays.
