If you're seeing the Plesk default page on a website you own or want to purchase, you might wonder if Plesk sells domains or manages websites directly. This article will clarify the role of Plesk and guide on resolving this display issue.
Understanding Plesk's Role
Plesk is a software company that develops a control platform for web hosting management. While Plesk powers many hosting environments, it does not manage websites, sell domains, or host websites directly.
Seeing the Plesk default page on a website means that the domain is hosted on a server using Plesk software, but it may not yet be configured to display active website content.
Common Reasons for Seeing the Plesk Default Page
Let's go through some scenarios and steps to resolve each:
- You Own the Website and See the Plesk Default Page Instead of Your Content
If you're the website owner and are seeing the Plesk default page instead of your site's usual content, it typically means your website's configuration is incomplete. Follow these steps:- Install an application to the website or upload your files to the website to see if the issue is resolved. This should be your first troubleshooting step.
- Contact the WebHostingM hosting support team for assistance in properly configuring your website. Hosting with another provider and unsure of your hosting provider? Use WhoIsHostingThis to identify them.
- Alternatively, check your email records for account setup information or hosting details.
- You Want to Purchase the Domain Displaying the Plesk Default Page
Plesk does not sell domains, so you'll need to reach out to the current domain owner or the domain registrar to discuss purchasing options. Here's how to proceed:- Purchase a domain from our Domain Registration page.
- Run a WHOIS lookup command to find ownership and registrar information for the domain. You can use a WHOIS lookup tool, such as https://lookup.icann.org, to find details.
- Contact the listed registrar or domain owner directly to inquire about the domain's availability for purchase.
- You Acquired Services Through a Web Hosting Reseller
If you purchased hosting services through one of our resellers and see the default Plesk page, the reseller may need to complete the website setup. Here's what to do:- Review your accounting records to locate the reseller's contact details and reach out to them for assistance.
- If you cannot reach the reseller, you may contact the WebHostingM support team to investigate the issue and assist in finding a solution.
Additional Information
These troubleshooting steps should help you understand why the Plesk default page appears and provide ways to address it. If further assistance is needed, reach out to your hosting provider or check your original account records for support contacts.
